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Certain countries may encounter difficulties during the submission or payment process due to compatibility or technical issues. If you experience any problems, we recommend following these steps to address them:

* Refresh your browser: If you come across any errors or the page fails to load correctly, refreshing your browser can often resolve temporary issues. This action reloads the page and may help to overcome any glitches or loading problems.

* Try using a different browser: If refreshing the browser does not solve the problem, we suggest using an alternative browser. Occasionally, specific browsers may have compatibility issues with the submission process. Switching to another browser can serve as a workaround and allow you to proceed with your submission smoothly.

If, despite trying the above steps, you still face persistent submission or payment problems, please reach out to us via email at or call helpline (+65) 97228065 on weekdays from 0900 - 1800 hours (SGT) for assistance. Please send a whatsapp text message after the operating hours of the helpline and we will promptly assist you in resolving the issue and ensuring your registration is successfully completed.

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